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Bonus Terms and Conditions BitStarz Casino

Terms and Conditions for No-Deposit Bonuses

The maximum winnings that can be paid out from a bonus or free spins received without a deposit requirement (e.g., registration free spins, Weekly Free Spins Drops, Second Chance Spins, Friday Loyalty Bonus) is capped at 150 AUD/CAD/NZD, 100 EUR/USD/USDT, 1,000 NOK, 0.00088 BTC, 0.179 BCH, 0.024 ETH, 0.938 LTC, 400 DOGE, or 10,000 JPY. This limit does not apply to VIP players on a specific VIP Cashback Deal as part of their Friday Loyalty Bonus.

Any winnings exceeding this amount will be forfeited.

After meeting the wagering requirements for a no-deposit bonus, the funds derived from it are still subject to the maximum withdrawal limit mentioned above. Any winnings above this cap, including those earned from further play after wagering is complete, will be forfeited.

The wagering requirement for free and registration bonuses is forty (40) times the bonus amount awarded, unless otherwise stated. Please note, to withdraw any winnings from a no-deposit bonus, you must first deposit a minimum of 20 AUD/NZD/CAD/EUR/USD/USDT, 200 NOK, 0.00018 BTC, 0.036 BCH, 0.005 ETH, 0.188 LTC, 80 DOGE, or 3,000 JPY into your player account. Furthermore, no winnings from any free bonus can be withdrawn until the wagering requirements have been fully met.

For withdrawals related to no-deposit bonuses, we reserve the right to request a Know Your Customer (KYC) check. The documents required for this verification may vary depending on the deposit method used.

Players using disposable email addresses are ineligible for any no-deposit free spins. Should a player receive no-deposit free spins despite this rule, all winnings generated from them will be confiscated.

To receive any no-deposit free spins as part of the registration process, you must verify your account via email. In some cases, SMS verification may also be required.

Players residing in the following countries are not eligible for no-deposit free spins: Algeria (DZ), Argentina (AR), Austria (AT), Bahrain (BH), Bangladesh (BD), Benin (BJ), Bosnia and Herzegovina (BA), Botswana (BW), Burundi (BI), Cameroon (CM), Cape Verde (CV), Chad (TD), Chile (CL), China (CN), Comoros (KM), Croatia (HR), Djibouti (DJ), Egypt (EG), Equatorial Guinea (GQ), Eswatini (SZ), Finland (FI), Gabon (GA), Gambia (GM), Germany (DE), Ghana (GH), Guinea (GN), Guinea-Bissau (GW), India (IN), Indonesia (ID), Jordan (JO), Kenya (KE), Kosovo (XK), Kuwait (KW), Lesotho (LS), Republic of North Macedonia (MK), Madagascar (MG), Malawi (MW), Malaysia (MY), Mauritania (MR), Mongolia (MN), Montenegro (ME), Morocco (MA), Mozambique (MZ), Namibia (NA), Nepal (NP), Niger (NE), Nigeria (NG), Norway (NO), Oman (OM), Palestine, State of (PS), Philippines (PH), Russia (RU), Sao Tome and Principe (ST), Senegal (SN), Seychelles (SC), Slovenia (SI), South Africa (ZA), Sri Lanka (LK), Tanzania, United Republic of (TZ), Thailand (TH), Togo (TG), Tunisia (TN), United Arab Emirates (AE), Vietnam (VN), and Zambia (ZM).

The General Bonus Terms and Conditions also apply.

Free Spins Terms and Conditions

For offers where free spins are awarded after a qualifying deposit (such as the 180 free spins in the Welcome Offer or Wednesday Free Spins), the deposit must be wagered at least once. For the 180 Welcome Offer free spins, this wager must occur within 24 hours of depositing. For other offers, unless stated otherwise, the deposit must be wagered before the offer expires. Failure to wager the deposit within the specified timeframe will result in disqualification from the promotion.

A bonus code is not required to qualify for free spins.

Winnings generated from free spins are subject to a forty (40) times wagering requirement.

You must open the game to activate your free spins within one day of them being credited. Once activated, you have one day to use them. Any unused free spins will expire.

BitStarz reserves the right to amend or cancel these terms and conditions at any time without prior notice.

The 180 free spins included in the Welcome Package are credited in daily increments of 20 (provided the player meets all promotion requirements). The first 20 are credited immediately after your first deposit, with another 20 credited 24 hours later. This continues for eight consecutive days, totaling 180 spins. Please be aware that cancelling any portion of the welcome free spins will forfeit all remaining instalments.

For example, if you cancel your sixth set of free spin winnings, the seventh through ninth sets will not be issued. However, you will still be eligible for any remaining deposit bonuses in the Welcome Package.

The eligible games for your free spins vary based on your country. Please check the bonus section of your account after logging in to see the available games.

Wednesday Free Spins are issued in a single currency, determined by the last currency you actively used during the promotional period.

Please note that to be eligible for the Wednesday Free Spins and Reload Monday promotions, you must have made at least four prior deposits. These four deposits are in addition to the deposit required to claim the promotion itself. To participate in the Level Up Adventure, you must have made at least one lifetime deposit.

Transferring funds to another BitStarz account for the purpose of receiving a bonus is prohibited. If this activity is detected, BitStarz reserves the right to confiscate any winnings resulting from the bonus.

General Bonus Terms and Conditions

All customer offers are strictly limited to one per person, family, household address, email address, telephone number, same payment account number (e.g., debit card, credit card, Neteller), IP address, or shared computer (e.g., in a public library or workplace).

  • We reserve the right to withhold payments from players using disposable email addresses.
  • Unless otherwise stated, players from the following countries are not eligible for any promotional offers: Slovenia (SI), Croatia (HR), Bosnia and Herzegovina (BA), Republic of North Macedonia (MK), Montenegro (ME), Austria (AT), Kosovo (XK), and Finland (FI).
  • We reserve the right to lower the Reload Monday bonus to 25% for players deemed to have received a disproportionate level of bonuses compared to their deposit ratio. Furthermore, we reserve the right to exclude players from receiving bonuses entirely at our sole discretion.
  • Players from Sweden are not eligible for any bonuses, including participation in promotional programs, receiving VIP rewards, or exchanging comp points.

You can claim different parts of the welcome package in various currencies. For example, your first deposit bonus can be in Euros and the second in Bitcoin.

Unless specified otherwise, all bonuses are subject to a 40x wagering requirement before funds can be withdrawn.

Certain games with progressive jackpots or accumulating mechanics are excluded from bonus wagering. Our systems automatically manage game contribution rates and restrictions to ensure compliance with bonus policies. Please note the list of excluded games is subject to change.

If a game is not playable with bonus funds, an on-screen message will appear upon entering the game. For assistance, please contact customer support.

You may request a withdrawal of your deposited funds before meeting wagering requirements. However, you must first cancel the bonus, which will result in the forfeiture of the bonus amount and all associated winnings. When a bonus is active, your deposited funds (real money) are used before bonus funds.

All bonuses in the Welcome Package are valid for 7 days. All other bonuses, unless stated otherwise, expire 24 hours after being issued.

Bonus funds and any winnings accumulated from them will be forfeited if the bonus expires or is cancelled.

When placing bets, funds are deducted from your cash balance first. If your cash balance is empty, bets will be deducted from your bonus balance.

While a bonus is active, the maximum bet allowed is 5 AUD/NZD/CAD/USD/EUR/USDT, 50 NOK, 500 JPY, 300 RUB, 0.00006 BTC, 0.01 BCH, 0.0015 ETH, 0.05 LTC, or 25 DOGE. This limit also applies to double-up features and purchased in-game bonus rounds.

You may cancel a bonus at any time before meeting its wagering requirements by contacting support or using the “Cancel” button under “My Rewards and Prizes.” Cancelling will forfeit both the bonus and any winnings derived from it.

  • Only one promotional offer can be active at a time (excluding Bonuz Mania). Deposit bonuses cannot be stacked.
  • BitStarz management reserves the right to void any bonuses or winnings obtained through fraudulent behaviour.

Any “free spin” or “bonus” winnings generated from bonus funds after the original bonus has been wagered, lost, or forfeited will be removed.

All withdrawals are subject to an internal audit before processing. BitStarz reserves the right to void bonuses or winnings from failed audits. By playing, you consent to this policy.

If a review reveals that a player is exploiting any software bug or system failure, or engaging in activity deemed abusive (‘Promotion Abuse’), BitStarz reserves the right to revoke the promotion and withhold any proceeds from such abuse. Only fully settled bets (resulting in a win or loss) contribute to wagering requirements.

Multiple accounts are not permitted. Creating more than one account to claim bonuses is considered bonus abuse and may result in the confiscation of funds.

Bonus rounds and free spins on games do not qualify for jackpot bonuses, as per casino software provider rules. Only real-money rounds are eligible for jackpots.

Minimal-risk betting patterns (e.g., betting on both red and black in Roulette) do not contribute to wagering requirements.

If a group of players is found to be using similar betting patterns and is connected by location, banking method, IP address, or other factors, BitStarz management reserves the right to confiscate bonus winnings and/or deposits.

If you win a sum deemed worthy of publicity by BitStarz Management, you agree to be available for any related promotional events. While we protect your personal data, we reserve the right to use first names and the first initial of last names in promotional announcements.

All times and dates related to bonuses and promotions are stated in CET/CEST.

When you accept a deposit bonus, your deposit is locked with that bonus. You must either complete the wagering requirements or cancel the bonus. Cancelling or allowing the bonus to expire will result in the forfeiture of the bonus and all associated winnings. Both bonus and cash funds contribute to the wagering requirement.

In the event of any dispute, the decision of BitStarz is final.

Using bonus funds solely to advance through bonus stages in games, and then completing the final stages with cash bets, is prohibited. BitStarz reserves the right to confiscate winnings if this tactic is used.

If your balance drops below $0.10 (or currency equivalent), the active bonus will be forfeited. “Bonus Hunting,” where a player reaches a bonus feature, exits, and returns later to play it, is not permitted and may result in the confiscation of related winnings.

If you use a promo code for a promotion you are not eligible for, you will not receive any bonus for that deposit.

Deposit bonuses are added instantly. If you are eligible for an offer but do not receive it, contact customer support before playing. Failure to do so will disqualify you from receiving the bonus retroactively.

Expired or cancelled bonuses and free spins cannot be reinstated.

These Terms and Conditions are published in English, and the English version shall serve as the basis for their interpretation. Translations into other languages are provided as a service; however, in case of any discrepancy, the English version will prevail.

Last updated: August 25th, 2025